You decide. If you don't accept the offer, we return your pieces at no cost.
If after receiving our professional appraisal you decide not to accept the offer, we return all your pieces free and insured within 24-48 business hours. There are no penalties, hidden fees or charges of any kind.
The return shipment is covered by the same Generali insurance that protects your original shipment.
You have 7 days from receiving the appraisal to accept or decline the offer. During this period your pieces remain secured and insured in our laboratory.
OroSeguro provides a precious metals buying service. As this is not a conventional distance sale, the 14-day withdrawal right under Royal Legislative Decree 1/2007 does not apply directly to the gold selling transaction.
However, we offer superior guarantees: free insured return within 24-48h if you decline, and a full 7 days to decide.
This page is informational. For specific legal advice, please consult a lawyer.
Contact: 900 123 456 · hola@oroseguro.es
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