1
Step 1 · 2 minutes
Request your insured pack
You will get the pack with clear instructions to fill the prepaid insured rigid box.
- Prepaid & insured
- Clear instructions
- Tracked
How it works
Selling your gold from home is this simple
Request the pack, send your pieces with insurance included and receive a documented offer. Without traveling, without pressure and with payment within 24 hours of accepting.
How OroSeguro works
Request the pack, send your insured pieces, and get paid by transfer once you accept the offer.
2
Step 2 · Whenever you want
Send your pieces
Pack your jewelry and drop it at the post office. No need to clean them. Shipping includes Generali insurance with real-time tracking.
- No need to clean them
- Generali insurance included
- Real-time tracking
3
Step 3 · < 24 h
Money in your account
We release the payment within 24 hours of you accepting the offer, by bank transfer.
- No-pressure offer
- Fast payment
- Free insured return
⚡ Payment released in < 1 hour
Chain of custody: your gold protected at every step
Every piece you entrust to us is identified, sealed and documented from pickup to payment.
Unique pack ID
Each request receives a unique identifier linking your pack to your account.
Tamper-evident numbered bag
Security bag with unique serial number that reveals any tampering.
Signed declaration form
Document detailing the pieces sent, signed by you as a guarantee.
Courier scan points
Real-time tracking with pickup and delivery confirmation.
Key guarantees
- Generali Insurance: up to €50,000 as standard, extendable to €100,000 on request. Your package is insured every step of the way.
- Free return: If you don't accept, we return your insured pieces.
- Fast payment: SEPA transfer issued within 24 hours of accepting.
- Human support: You talk to real appraisers and agents, not robots.
Today's spot price
Gold 18k
Based on LBMA + current FX
Gold 24k
Based on LBMA + current FX
We pay up to 95% of market value
Other buyers: 70-85%
4,500 kg bought€17M+ paid out
38+ years combined experience⚡ Payment released in < 1 hour
Frequently asked questions
We answer the most common questions before you request your pack.
Ready to request your pack?
Request it in less than a minute. If you have any questions, feel free to contact us.
New here?
Request your free pack and start selling your gold today with complete confidence.
Existing customer?
Log in to your account to check your pack status and manage your requests.